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Friday, March 17 • 11:30am - 12:30pm
Throwing Out the Old Playbook: Innovative Strategies in a New Work Landscape

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Effectively dealing with staffing issues and utilizing successful remote support models. Join a Birds of a Feather session to discuss how universities have transitioned from post-pandemic to the "new normal." This BOF will be led by Virginia Tech and VCU but will be a participatory conversation.
Speakers
JR

Jennifer Reed

Operations Manager for 4Help Information Center, Virginia Tech
LC
avatar for Scottie Wylie

Scottie Wylie

IT Support Center Manager, Virginia Commonwealth University
Scottie has been a dedicated member of the IT Support Center staff for the past 15 years. His passion is working in the higher education environment and hopes to continue doing so for many years to come.

Friday March 17, 2023 11:30am - 12:30pm EDT
Grand I/II
  Client Services/Service Desk

Attendees (24)